The City of New York has developed a list of resources for those who were affected by Hurricane Ida. Please check their website frequently for updates.
- Get disaster assistance and report damage to the Federal Emergency Management Agency (FEMA)
- Get free emergency alerts and updates from Notify NYC
- Find a service center(s) near you
- Transportation to service centers
- Services offered
- Cleaning after a flood
- How to prevent mold growth
- Rumor control
- Get more resources
New Yorkers Can Now Get Disaster Assistance & Report Damage to FEMA
President Biden has approved an expedited Major Disaster Declaration that will help provide federal financial relief for New Yorkers recovering from the flooding damage caused by the remnants of Hurricane Ida. The counties covered by the declaration include: Bronx, Queens, Kings (Brooklyn), and Richmond (Staten Island).
Apply for disaster assistance and report damage to your property:
Call 7 a.m. to 1 a.m. ET, 7 days a week:
1-800-621-3362 (711 or VRS available)
If you use a relay service (a videophone, InnoCaption, CapTel, etc.), please provide your number assigned to that service. FEMA must be able to contact you. Be aware that phone calls from FEMA may appear to come from an unidentified number.
Sign Up for Notify NYC
New Yorkers are encouraged to sign up for Notify NYC, the City's free emergency notification system. Through Notify NYC, New Yorkers can receive phone calls, text messages, and/or emails alerts about traffic and transit disruptions and other emergencies. Sign up to receive free emergency alerts and updates in your preferred language, register by visiting NYC.gov/notifynyc, calling 311 (212-639-9675 for Video Relay Service, or TTY: 212-504-4115), following @NotifyNYC on Twitter, or getting the free Notify NYC mobile application for your Apple or Android device.
Service Centers Open Citywide
The City has arranged service centers with FEMA's disaster resovery centers to provide resources to New Yorkers affected by this emergency.
The center is open daily from 8AM to 7PM:
Medgar Evers College: Classroom P23
231 Crown Street
Brooklyn, NY 11225
People who have no other transportation options to visit one of New York City's service centers, especially those disabilities or other access or functional needs, may request transportation assistance by contacting 311 (212-639-9675 for Video Relay Service, or TTY: 212-504-4115).